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IMPORTANT NOTICE: 
THE ORDERS RECEIVED FROM 1TH TO 4TH DECEMBER WILL BE SHIPPED ON MONDAY THE 5TH.


Right of withdrawal 
( Law 206/2005 ) 

  • The Customer has the right to withdrawal from the actual distance contract, without any penalty and without having to give any specific reason, within the dead line of 10 work days from the date of receipt by the Customer of the goods, where the requirements of Article 4 has been fulfilled, and from the date when the above-mentioned have been fulfilled, provided that this takes place after the conclusion of the contract no later than three months from the conclusion thereof;

  • Provided it takes place after the conclusion of the contract no later than three months from the conclusion thereof;

  • If the Seller has not fulfilled his/her obligations under Article 4, the deadline for exercising the right of withdrawal is of three months for the goods from the date of receipt by the Customer;

  • The right of withdrawal is exercised by sending, within the prescribed period, a written communication to the address of the Seller’s headquarters by registered post with acknowledgement of receipt.

One can communicate this, within the above-mentioned deadline, by e mail too, ensuring that La Natura nel Gioco replies by registered delivery.

  • If the goods have already been delivered, the Customer should return them to the Seller or the person designated by him/her. The goods must be returned in the same conditions as the Customer received them neither damaged or used, including the original undamaged packaging together with the instructions, accessories and every single piece stated on the package. The dead line for returning of goods cannot be less than ten work days from the date of receipt of the good itself. The only charge due by the Customer having exercised the right of withdrawal are the direct costs of returning the goods to La Natura nel Gioco (that is, the delivery expenses).
    Address for returning the goods: La Natura nel Gioco di Rodaro Tatiana, Via Latisana n. 112/A/2 a Lignano Sabbiadoro ( Udine ) - Italy. 

  • If the right of withdrawal is exercised by the Customer in accordance to the provisions of this article, La Natura nel Gioco will refund the sum paid by the Customer. The refund will be paid as quickly as possible and in all cases within 14 days from the date La Natura nel Gioco has been informed of the right of withdrawal by the Customer. The right of withdrawal will be ineffective if the product delivered back is found damaged due to causes not attributable to transport, that is, the goods must be delivered back in the same conditions as the Customer received them neither damaged or used, including the original undamaged packaging together with the instructions, accessories and every single piece stated on the package. In this case, La Natura nel Gioco will refuse to accept the returned goods which will be delivered back to the Customer without him/her being able to demand any form of compensation or refund. Parcels delivered with collect on delivery or postage cheque will not be accepted.

 


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